Terms & Conditions – Official Rules & Legal Agreement | Poki Com Game
Author: Reddy Arnav | Reviewer: Nair Meera | Publication date: 04-01-2026
This Terms & Conditions agreement governs your use of all games, applications and services provided by Poki Com Game through https://pokicomgame.app/. It explains what you can expect from us, what we expect from users, and how we handle safety, misuse, and disputes. Our service is designed for entertainment and guidance around casual browser-based gaming access. We do not run recharging systems, points, deposits, withdrawals, or in-app purchase flows, and we do not request user personal information to provide core browsing access. If anyone claims they represent us and asks you for money, codes, private data, or “verification” payments, treat it as suspicious and report it immediately.
Quick safety reminder: This website does not handle financial transactions and does not offer deposit or withdrawal services. If you are redirected to a look-alike site that asks for money or virtual assets, close the page and contact us.
- Report impersonation or suspicious activity: [email protected]
- Customer support: [email protected] (09:00–18:00)
- General service email: [email protected]
In addition to game entertainment, these Terms aim to prevent whistleblowing confusion and platform security issues by clearly stating roles, contact points, and what our service does not do. If you spot a bug, security flaw, or misleading content, you are encouraged to report it responsibly using the channels above. We respect good-faith reporting and will assess reports based on evidence, timestamps, and reproducible steps.
1. Introduction
Who we are: Poki Com Game is the brand name and operating identity of the service available at https://pokicomgame.app/. For the purpose of these Terms, “Company”, “we”, “our” and “us” refer to Poki Com Game and its administrators operating from India.
Who is in charge: Our published author and reviewer details for this document are provided at the start of this page. Operational decisions and policy enforcement are managed by the service team responsible for reliability, user safety, and content integrity.
Scope: These Terms apply to our website, any related pages, customer service communications, and any events or announcements we publish. When we mention “Services”, we mean browsing access to our site content and the related support channels.
Important boundaries: Our service does not involve recharging, points, virtual currency balances, deposits/withdrawals, or processing payments. We also avoid collecting user personal information for core access. If a third party tries to use our name for financial solicitations or “top-up” schemes, it is not authorised.
Effective date: 04-01-2026 | Last updated: 04-01-2026
Mission statement: Poki Com Game exists to provide a clear, low-friction way for users to explore casual gaming content responsibly, while prioritising safety guidance, fair play expectations, and clear reporting channels. We focus on trust, transparency, and practical steps users can follow.
Passion & dedication (1/2): The team behind https://pokicomgame.app cares about consistent access, clean navigation, and accurate policy writing. We treat misuse prevention as a daily duty, not a one-time checklist. That means we document what we do, we publish direct contact emails, and we encourage evidence-based reporting when something looks wrong.
Passion & dedication (2/2): Our aim is to keep the user experience simple and safe. Instead of adding complicated account systems or money handling, we keep the service lightweight and focus on clarity: what the service is, what it is not, and what users should do if they encounter impersonation, fraud attempts, or harmful content.
2. Legal Entity & Contact Information
Company details
- Company full name: Poki Com Game
- Operating location: Major City, India
- Registered address: India (operational address available on request for official/legal purposes)
- Primary domain: https://pokicomgame.app/
Official contact channels
- General service email: [email protected]
- Customer support email: [email protected]
- Reporting & abuse: [email protected]
- Support hours: 09:00–18:00 (India business hours)
Authenticity warning: Only emails ending in @pokicomgame.app are official. If someone contacts you from a different domain, asks for funds, or requests private information, treat it as an impersonation attempt. Save screenshots, note the time and page URL, and send the details to [email protected].
Evidence matters: When you contact us, include (1) the page link, (2) the date and time, (3) what you saw, and (4) any supporting screenshots. Clear evidence helps us investigate faster and reduces mistakes.
3. Eligibility (User Qualification)
Minimum age: You must be 18 years or older to use Poki Com Game. If you are under 18, you must not use the service.
Local law compliance: You are responsible for ensuring that your use of the service is legal in your state/union territory and country/region. If local rules restrict certain online content, you must follow them.
Legal responsibility: You agree that you will use the service only for lawful purposes and in a way that does not violate rights of others. You remain responsible for actions taken on your device and network, including any misuse by people who access your device without permission.
Practical checklist (18+ eligibility):
- Confirm your age is 18+ before continuing.
- Use a personal device you control (avoid shared cafés if possible).
- Keep your browser and OS updated at least once every 30 days.
- If a page asks for money, stop and report the link.
4. Account Registration & User Responsibilities
Accounts may not be required: Poki Com Game is designed to function without mandatory account creation for basic browsing. If certain features ever require registration, the following responsibilities will apply.
4.1 Accurate information
If you choose to create an account (where available), you must provide accurate and up-to-date information. Submitting false identity details, fake contact emails, or misleading information is a violation.
4.2 No account sharing
Account sharing is prohibited. You must not sell, rent, lease, or transfer your account access. If your device is shared with family, you should use separate device profiles and keep your credentials private.
4.3 If you suspect an account is stolen
- Immediately change your password (if applicable) and sign out from other sessions.
- Scan your device for malware using a reputable security tool.
- Send a report to [email protected] with the time, suspected activity, and any evidence.
- Do not pay anyone who claims they can “recover” your account for a fee.
4.4 Handling violations
If you break these Terms, we may apply safety actions such as warnings, access restrictions, temporary suspension, or permanent termination. The severity depends on evidence, impact, repetition, and risk level.
Examples of violations (expanded list)
- Attempting to bypass safeguards or exploit security weaknesses.
- Posting or promoting impersonation links that mimic our domain.
- Using abusive language towards staff or other users in support communications.
- Uploading or distributing harmful scripts, automated tools, or malicious files.
- Encouraging minors to access restricted content, or ignoring age requirements.
5. Games, Virtual Coins & In-App Purchases
No gambling or monetary stakes: Poki Com Game does not operate gambling games, deposit/withdrawal mechanics, or betting with monetary stakes. We do not provide services intended for minors, and we require users to be 18+.
No recharging systems: Our website does not provide recharging, points purchases, or in-app purchase billing. If a third party claims that you must pay to access “premium” features under our name, it is not official.
Third-party content caution: If our pages link to external content or embedded experiences, those third parties may have their own rules. You should review their terms directly and avoid sharing sensitive details.
Child safety note: We restrict use to adults. If you are a parent/guardian and see our name used to target minors, please report details to [email protected].
6. Fair Play & Anti-Fraud
We expect fair behaviour and honest use of the service. Even if a game is casual, cheating tools and fraud attempts harm other users, damage platform integrity, and create security risks.
6.1 Prohibited conduct
- No cheating software/scripts: You must not use bots, auto-clickers, exploit scripts, or injected code.
- No multi-account abuse: Creating multiple accounts to evade restrictions is prohibited.
- No manipulation: Do not attempt to manipulate traffic, crash pages, or overload servers with automated requests.
- No impersonation: Do not pretend to be Poki Com Game staff or claim an official partnership.
6.2 Risky behaviour definition
“Risky behaviour” includes actions that raise security or fraud concerns, such as repeated login attempts, suspicious automation patterns, unexpected device changes, or distributing look-alike links that mimic our pages. We may use reasonable technical signals to detect abuse, but we do not guarantee detection of every misuse.
6.3 Reporting channels
To report suspected cheating, impersonation, or fraud attempts, email [email protected]. Include exact page URLs, timestamps, and screenshots. Reports with clear evidence are prioritised.
Safe reporting steps (in numbers):
- Copy the full URL (including path) of the suspicious page.
- Take 2 screenshots: one of the page content, one of the address bar.
- Write down the date and time in your local time zone.
- Email the details to [email protected].
- Do not engage with the scammer or send any money.
7. Payments, Refunds & Billing Terms
No financial transactions: Poki Com Game is not involved in payment processing and does not offer deposit or withdrawal services. We do not sell virtual currency, do not provide wallets, and do not handle billing.
No refunds for payments made elsewhere: If you sent money to a third party claiming to be Poki Com Game, that transaction is outside our control. You should immediately contact your bank/payment provider and report the fraud.
Be wary of fake websites: Fraud pages may copy our name, logo, or wording. Verify that you are on pokicomgame.app and not a similar-looking domain. If unsure, close the page and type the domain manually.
8. Intellectual Property Rights
Ownership: The Poki Com Game name, site design elements, and any original materials we publish are owned by Poki Com Game or licensed to us. This includes logos, layout, text content, and site graphics where applicable.
8.1 Copyright & trademarks
- You must not copy, reproduce, republish, or distribute our branding without written permission.
- You must not use our name to create confusingly similar websites, apps, or social pages.
- If you believe content infringes your rights, contact [email protected] with evidence.
8.2 User-generated content (comments/feedback)
If we allow users to submit comments or feedback, you remain the owner of your content. However, by submitting it, you grant us a non-exclusive right to display, moderate, and use that content for operating and improving our services. You must not post illegal, harmful, or misleading material.
Unauthorised use is prohibited: Using images, materials, or text from this site in a way that misleads users or supports impersonation attempts is strictly forbidden and may be reported to relevant authorities.
9. Privacy Protection
We take privacy seriously and keep the service simple. This section does not repeat our Privacy Policy. For cookie-related instructions and privacy practices, please read our Privacy Policy on the website.
- We avoid collecting personal information for basic access.
- If support emails are used, you choose what you share in your message.
- Do not send passwords, OTPs, banking data, or identity documents by email.
Practical tip: Before sending any support email, remove sensitive details and share only what is needed: page link, device type, browser, time, and screenshots that do not reveal private data.
10. Risk Disclaimer
Online games and web services carry inherent risks. By using Poki Com Game, you acknowledge the following:
- Performance risk: Games may lag due to device limits, browser settings, or network congestion.
- Stability risk: Service availability is not guaranteed to be 100% uninterrupted.
- Device/network risk: Issues such as latency, overheating, battery drain, or data usage may occur.
- External risks: Third-party pages may contain issues outside our control.
You are responsible for maintaining your device security, using updated software, and setting appropriate screen-time habits. If you are prone to overuse, consider setting a timer such as 30–60 minutes per session and taking breaks.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Poki Com Game is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the service. This includes (but is not limited to) device issues, network failures, loss of time, or disruptions caused by third parties.
User behaviour: We are not responsible for actions taken by users or third parties, including harassment, fraud attempts, or misuse of content outside our control.
Service availability: We do not guarantee that servers will always be available. Server failures, maintenance, cyberattacks, ISP outages, and unexpected technical issues may interrupt access.
Local consumer rights: Nothing in these Terms limits rights that cannot be excluded under applicable law. Where such rights apply, our liability is limited to what the law allows.
12. Suspension and Termination
We may suspend, restrict, or terminate access to protect users, maintain platform integrity, or comply with legal obligations. Actions depend on evidence and risk.
12.1 Reasons for suspension/termination
- Use of cheating scripts, automation, or exploit tools.
- Impersonation, phishing, or distribution of look-alike links.
- Harassment, threats, or abusive support messages.
- Repeated violations after warnings.
- Security threats to the platform or other users.
12.2 What happens when action is taken
- Warning: In lower-risk cases, we may issue a warning and guidance.
- Temporary restriction: Access may be limited for a fixed period (for example, 24–168 hours).
- Permanent termination: For severe misconduct, access may be permanently restricted.
12.3 Appeals process
If you believe an action was incorrect, you can appeal by emailing [email protected] with: (1) a clear subject line “Appeal – Terms Action”, (2) your explanation, (3) any evidence, and (4) the approximate date/time the issue occurred. We review appeals in good faith but cannot guarantee reversal.
Note: Submitting false evidence or repeated abusive appeals may lead to further restrictions.
13. Governing Law & Dispute Resolution
These Terms are governed by applicable local laws and regulations in India, subject to mandatory legal provisions. Where disputes arise, we encourage a practical first step: contact support and provide evidence so we can address the issue.
No financial services: We do not provide deposit/withdrawal services. Any dispute involving third-party financial claims or payments to impersonators is outside our operations and should be handled with your bank, payment provider, or local authorities.
Resolution approach: When possible, disputes should be resolved through written communication and clear evidence. Keep records of emails and relevant screenshots for at least 30 days after an incident.
14. Updates to Terms
We may update these Terms to reflect changes in law, safety requirements, or service operations. When we update the Terms, we will revise the “Last updated” date at the top. Your continued use of the service after an update means you accept the revised Terms.
- Minor updates: Clarifications, formatting improvements, or contact changes.
- Material updates: New restrictions, eligibility changes, or significant policy changes.
If you do not agree with updated Terms, you should stop using the service.
15. Contact & Help Center
If you need help, please use the official channels below. For faster handling, include page links, timestamps, device details, and screenshots that do not reveal private information.
- Customer support: [email protected] (09:00–18:00)
- General service: [email protected]
- Abuse / anti-fraud reports: [email protected]
Before you send: Please do not share passwords, OTPs, bank details, identity numbers, or any sensitive personal information. If someone asks you for such details “on behalf of Poki Com Game”, assume it is fraudulent.
Brief introduction to Terms & Conditions: Terms & Conditions are the practical rules that explain how a service should be used, what is allowed, what is not allowed, and how issues are resolved. They protect users and the platform by setting clear expectations and reporting steps. See more about Poki Com Game and Terms & Conditions at Poki Com Game. Before the end of this page, here’s a brief pointer again: see more about Poki Com Game, Terms & Conditions and News at Terms & Conditions.
Final caution: This website does not handle financial transactions, nor does it offer deposit or withdrawal services. Because online impersonation exists, users should carefully verify authenticity and refrain from depositing funds or becoming addicted. If you proceed with third-party payment requests, you bear the loss yourself.
Practical verification tips (numbers you can follow):
- Check the domain: it must be pokicomgame.app.
- Confirm contact emails end with @pokicomgame.app.
- Never pay “activation fees” or “recharge” money for access.
- Report suspicious pages within 24 hours if possible.
- Keep screenshots and timestamps for at least 30 days.
Frequently Asked Questions
Clear, quick answers in one place.
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1) Does Poki Com Game ask users to deposit money, recharge, or withdraw funds?
No. Poki Com Game does not handle financial transactions and does not offer deposit or withdrawal services. Any such request is a sign of impersonation.
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2) What is the minimum age to use Poki Com Game?
The minimum age is 18+. If you are under 18, you must not use the service.
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3) Where do I report fake websites or people pretending to be Poki Com Game?
Email [email protected] with the full link, date/time, and screenshots. Use only official @pokicomgame.app emails.
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4) Do you collect personal information to let me browse games?
We avoid collecting user personal information for core browsing access. If you contact support, share only what is necessary and avoid sensitive details.
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5) Are gambling games or money-stake games allowed on this website?
No. The website does not operate gambling games, games with monetary stakes, or deposit/withdrawal mechanics.
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6) What should I do if I think my account or device is compromised?
Secure your device, change passwords where applicable, and contact [email protected] with evidence and timestamps. Do not pay anyone offering \u201Crecovery\u201D services.
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7) Can I reuse Poki Com Game branding or site materials on my own website?
No. Logos, branding, and original materials are protected. Unauthorised copying or confusingly similar use is prohibited.
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8) How do I appeal a suspension or restriction?
Email [email protected] with the subject \u201CAppeal \u2013 Terms Action\u201D, explain the situation clearly, and include any supporting evidence.