1) What is “cookie protection” in simple terms?

A cookie is a small text file that a website can store in your browser. Cookie protection is the set of rules and technical controls that ensure cookies do not become a shortcut for fraud, identity theft, or unauthorised account access. In everyday use, cookies may remember your preferences (like language), support login sessions, or help detect suspicious activity.

Cookies are not software applications. They cannot read your personal files, and they do not “scan” your phone or computer. However, if a cookie is stolen (for example, through malware on a device or by using unsafe public Wi-Fi), it can be misused to impersonate a session. That is why protection matters, especially for accounts, wallets, and payment-linked features.

2) Why cookie protection matters for gaming platforms

Gaming platforms often run on fast sessions: you log in, play, earn progress, and sometimes purchase add-ons. That convenience can increase risk if cookies are not handled responsibly. Here are the main safety reasons:

• Online payment risks: If payment flows are active, session integrity matters. Even a short-lived cookie can be attractive to attackers.
• Identity protection: Cookies may be linked to account identifiers. If exposed, they can support account takeovers and social engineering.
• Digital footprint: Uncontrolled cookies may store preference patterns. Over time, this can reveal user behaviour.
• Minor safety: Children and teens need extra care. We aim to limit tracking behaviours and focus on essential functionality.

In India, many players access gaming sites using shared devices, cyber cafés, or family phones. That reality increases the importance of logout discipline, cookie controls, and clear guidance on what to do after a session.

4) Policy-level safeguards (what we commit to in writing)

This section explains the safeguards we try to maintain as part of our policy commitments. It is written for users who want clarity and verifiable behaviour rather than vague statements.

• Purpose clarity: Each cookie category should have a defined function (for example, security, performance, preferences).
• Retention discipline: Cookies should not remain longer than needed for their purpose.
• No sale of cookie data: We do not sell cookie identifiers as a “product”. If a service provider is used, it should be for operational needs, not resale.
• User control: You can delete cookies at any time using browser settings.
• Account safety support: If you suspect cookie hijacking or unusual login behaviour, you can report it to our security contact for guidance.

5) Independent oversight and accountability (how we keep ourselves honest)

Trust is not built by slogans. It is built by accountability. While we are not a regulatory body, we support the idea of independent oversight through internal review, documented change logs, and security reporting channels. Our reviewer for this policy is Nair Meera, and the published date appears at the top so you can track changes over time.

If an issue is reported (for example, suspicious sessions, repeated forced logouts, or unexpected browser prompts), the incident is triaged. We prioritise items that could affect:

1. User assets (wallet, purchases, paid features)
2. Identity (account takeover, impersonation)
3. Personal privacy (unwanted exposure of browsing behaviour)

We also encourage users to keep their own records: screenshot the warning, note the date/time, and share the steps that led to the issue. This reduces guesswork and improves response quality.

7) How you can control cookies (step-by-step for safer play)

You remain in control. Below are user-friendly steps that many Indian users find practical across devices. Exact menus vary by browser version, but the workflow is broadly similar.

7.1 Delete cookies after using a shared device

1. Open your browser settings.
2. Find Privacy or Site settings.
3. Select Cookies or Clear browsing data.
4. Choose Cookies and site data.
5. Clear data for the time range you need (for shared devices, “All time” is safer).

7.2 Block third-party cookies (where available)

Many browsers allow blocking third-party cookies. This can reduce cross-site tracking and limit how your browsing profile is built. However, blocking can sometimes break embedded features. If something stops working, try allowing cookies only for the site you trust.

7.3 Use “private” or “incognito” mode for quick sessions

Private modes are helpful for short sessions because cookies are typically cleared when the window closes. This is a good option for café usage, but remember: private mode does not protect you from malware or phishing.

If you manage cookies on a mobile device, also check app-level browser settings. Some in-app browsers keep separate cookie stores, so always confirm you are signing out properly.

8) Preventing cookie hijacking in a game login system

Cookie hijacking typically means someone obtains a session token and attempts to reuse it. The safest approach is a combination of platform safeguards and user habits. Below are practical steps written without exaggeration:

8.1 What we do (platform safeguards)

• Encrypted transport: We support HTTPS to reduce eavesdropping risk on networks.
• Session boundaries: Sensitive sessions should be time-limited and invalidated after logout.
• Suspicious behaviour checks: Abnormal patterns (like rapid repeated login attempts) may trigger additional verification steps.
• Scope restrictions: Cookies may be restricted to reduce cross-site exposure (where technically applicable).

8.2 What you can do (user safeguards)

1. Do not install unknown “game boosters” or browser extensions—these are common malware entry points.
2. Avoid saving sessions on shared devices. Always log out and close the browser tab.
3. Use device security: a screen lock, updated OS, and reputable antivirus on Windows where possible.
4. Check for look-alike domains before entering credentials; one extra letter can be a trap.

If you suspect your session was misused, change your password immediately, sign out of other devices where available, clear cookies, and report the incident with date/time and screenshots. This sequence reduces the window of reuse.

10) Protection of minors and prevention of unhealthy usage patterns

We recognise that minors may access games. Safety is not only technical; it includes healthy usage. While cookies are mainly a technical feature, policy choices can support child safety:

• Limit unnecessary tracking: Focus on essential functionality over invasive profiling.
• Clear guidance for families: Encourage guardians to use device-level controls and separate user profiles.
• Usage discipline: Suggest regular breaks and avoid late-night play for students preparing for school.

For parents and guardians in India, a simple method is to keep gaming to a schedule (for example, a fixed time window), use a family device profile, and clear cookies after sessions. These steps reduce accidental account overlap and limit personalised traces.

11) Contacting the security team (support for privacy and cookie concerns)

If you have questions about cookies, session safety, account activity, or data handling, you can contact us and request a direct explanation. When writing, include:

• The device type (Android/iOS/Windows/macOS)
• Your browser name and version (if you know it)
• The date and approximate time of the issue
• What you observed (for example, “logged out automatically” or “unexpected login prompt”)

You may contact our security helpdesk via email: [email protected]. We recommend not sending passwords by email. If you need help verifying a page, send the page address and a screenshot of the browser address bar (without revealing sensitive personal information).